Impact of ICT on the development of public service facilities in metropolitan traditional communities: An Empirical Study Based on the Perspective of Shanghai Residents' Use

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Abstract Summary
The development of supporting public service facilities is not only an important guarantee for the basic needs of urban residents, but also an important basis for promoting balanced development of the society and improving the livability of the city. In the context of rapid technological development, many facilities have been unable to meet the needs of residents in the internet age. This contradiction is particularly prominent in traditional communities. Through the comparative analysis of the survey data of traditional communities’ public service facilities in Shanghai in 2005 and 2018, we can find the development trends and problems of supporting public service facilities during the rapid development of the Internet can be found. Through correlation test and multiple regression analysis of survey data, combined with special interview content, we can find that ICT(Information and Communication Technologies)can influence needs for different types and levels of public service facilities of resident in three ways: promotion, replacement and neutrality. Driven by the demand for use, the scale of high-grade public welfare facilities has grown rapidly with a balanced special development. The low-grade public welfare facilities have been adjusted greatly with a unbalanced special development.. The number of high-grade commercial facilities has increased rapidly and the special distribution has been dispersed. Low-grade commercial facilities have changed greatly in the type, with its special distribution beginning to gather. On this basis, the main problems of traditional community public service facilities are analyzed under the perspective of residents' needs,and countermeasures are proposed.
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ISO34
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Shanghai Tongji Urban Planning & Design Institute Co.Ltd.

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